When political theorist Hannah Arendt walked into Adolf Eichmann’s 1961 trial, she expected to see a monster. Eichmann, the architect of the Holocaust, had coordinated the logistics for the mass deportation of millions of Jews to ghettos and concentration camps—surely this man would be the embodiment of evil itself. Instead, Arendt found something far more unsettling: Eichmann was “terrifyingly normal,” just an ordinary bureaucrat who had stopped questioning all moral judgment and followed his system’s logic without critical thought. Arendt described this phenomenon as “the banality of evil.”
This “banality of evil” reveals how ordinary people enable systematic violence by accepting institutional frameworks without question, treating what someone designed as if it were simply the way things must be. This happens not through malice, but through moral disengagement and institutional compliance.
This exact psychological mechanism operates in economic systems. When systematic violence requires the participation of millions of ordinary people, it must be wrapped in moral frameworks that make that violence appear not just acceptable, but necessary, even righteous. People don’t mindfully choose to enable horror—they follow institutional logic, complete their assigned tasks, and when the violence happens out of sight, it stays out of mind. As Douglas Rushkoff points out, “it is easier to destroy our world from a distance.”