The word feedback makes most people cringe. That’s because we are not actually very good at giving it. We care about what people think of us. And when our biases get in the way it influences the conversation. Often in a negative way. This can be true for the one receiving feedback too. After all, if you have a low opinion of the boss, you are not likely to hear what they have to say.
Giving feedback is a subtle art. The key is to talk about the work, not about the person.
It isn’t about the person’s character, it’s about the work. When we are focused on the work, now we are talking about tactics, strategies, and choices made. And if we are enrolled on this journey together and want to go to the same place, then why wouldn’t you want to hear how to make the work more effective?