David Bradley, the developer who worked on the first IBM PC, wanted a quick command for programmers to use to save time while booting without having to wait for the shutdown. He never thought in a million years that it would become so widely used by everyone who uses a computer.

Bill Gates later explained, “We could have had a single button. But the guy who did the IBM keyboard design didn’t want to give us our single button.”

A single button might have been more efficient but the point is:

Bugs can turn into features.

The undo button on your Gmail originated because it takes Gmail five seconds to send your email into the ether. By adding the “undo” button, we now have a feature that has saved countless conflicts and disasters.

Design thinking makes lemonade if you are looking for opportunities.