Walk the deck

In the Navy, it is tradition for a new captain to walk the deck for several weeks before making any significant changes.

You learn the names of everyone on the crew, examine the ship, understand the daily routines…

Acting as if we know better than everyone else–without making any attempts to walk in someone else’s shoes–does little to enroll the people around us.

It is highly unlikely you will make great change happen on your own. Instead, go together.

Make time to make observations.