“I’m not allowed”

So what?

Authority is an illusion.

You don’t need a bigger badge to care.

If it is going to help someone take a giant leap or do something they never thought they could do, then why not?

One great misconception about authority: We think that more authority means more control, that you can make more decisions. In reality, most people in positions of authority spend their time making decisions that are popular rather than important.

[That SOP that doesn’t make any sense to anyone in the office, why are you still doing it? Did someone create this procedure to make things better or to keep the boss happy?]