What’s being produced?

To the engineer, they think they are producing drawings for the new Ford.

To the factory workers on the assembly line, they may think they are assembling an engine.

To the customer, they may think they are purchasing a product.

Each step along the line something is being produced. Something tangible.

But on Wall Street, it’s often profits. When we look at things through the lens of digits on a screen, we forget what goes into making things.

Money continues to turn into something less tangible. And unfortunately, the user experience can further drive us apart.