Your furnace doesn’t decide to quit working one day. Much like a hammer doesn’t choose to become a tool. Agency and consciousness are the magical gifts only humans possess.
But we can also assume that other things have it, too. For example, AI has the appearance of these human-like gifts. But appearances are indeed deceiving, and we can be more careful, saying the Wizard of Oz must be a wizard only to find a person behind the curtain pulling levers.
Once you lift the hood, you will not find magic but, in fact, engineering.